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Thursday, September 23, 2010

The Total Cost of Ownership for IT Systems

The Total Cost of Ownership (TCO) for capital investments, as for example an IT system, is allocated to various cost components e.g. purchase/acquisition costs, operational costs, replacement costs, etc. 
Gartner and Forrester Research present some typical TCO figures as per the adjacent image. Both firms indicate the purchase cost being about >32% of the TCO. Given the asset lifespan period, the longer the lifespan, the higher the TCO in absolute figures, but the purchase cost as % of the TCO gets lower. That's why Life Cycle Management of IT assets is significant.
A key point of course is that the purchase/acquisition costs alone do not represent the most advantageous selection of a suppliers, from the financial point of view. It is the TCO Index. 
Calculating the TCO Index for each competitive bid in IT is quite analytical but worth the effort during evaluation of supplier proposals.